Support and contact

Digisense is ready to answer your questions - contact us today!

Support

Send a message directly to our customer support regarding what you need help with, possibly with a screenshot, and we will get back to you prepared.

Email support: support@digisense.dk

8:00 AM - 3:30 PM, all weekdays: Email support

Phone support: 88 73 05 04

8:00 AM - 3:00 PM, Monday to Thursday

8:00 AM - 3:00 PM, Friday

(break 12:00 PM - 12:45 PM)

Telephone follow-up on email support after submitting a description to support@digisense.dk (remember to include the phone number we should call)


Always open: The chatbot at the bottom right

Sales

Email sales: info@digisense.dk or book an online meeting directly in our calendar. See and book available times here

Call us if you have questions regarding the purchase of a product.
Tel.: 88 53 98 39

Digisense A/S ensures a quick response to your sent emails. Find further info in our SLA here. Here you will find the Terms & Conditions as a customer of Digisense A/S. Download Data Processing Agreement. Download Data Processor Schedule. Download complete data documentation package. Download confirmation of bank details.


QuickSupport via TeamViewer

We also offer assistance via remote desktop.


Step 1.

Download TeamViewer remote support.
Windows or Mac
 


Step 2.

Allow the app to make
changes to your device.


Step 3.

Send your ID and password to us,
and we will help you on your way.


Customer Support and Onboarding

Kjell Thomas Pilskog
Kjell Thomas Pilskog

Kundesupport DK/NO

ktp@digisense.dk

Mads Nøiers Pedersen
Mads Nøiers Pedersen

Forretningsudvikler

mnp@digisense.dk

Michael Kramer Udsen
Michael Kramer Udsen

Systemspecialist

mku@digisense.dk

+45 86 72 60 00

Reda Fadel
Reda Fadel

Systemspecialist

rf@digisense.dk

+45 86 72 60 00

Sales and Advisory

Karin Darum
Karin Darum

Kundekonsulent

kd@digisense.dk

+45 28 26 93 18

Line Pedersen
Line Pedersen

Kundekonsulent

lp@digisense.dk

+45 28 25 72 72

Kåre Bo Garde Rasmussen
Kåre Bo Garde Rasmussen

Chefkonsulent

kbr@digisense.dk

+45 26 21 49 81

Holger Lund
Holger Lund

Kundekonsulent

hl@digisense.dk

+45 28 26 94 18

Management

Henrik Kruse
Henrik Kruse

CEO

hk@digisense.dk

+45 86 72 60 00

Christoffer H. Hansen
Christoffer H. Hansen

CTO, MSc i Datalogi / Udvikler

chh@digisense.dk

Esben Mols Kabell
Esben Mols Kabell

Co-founder


Postal Address

Digisense A/S
Viengevej 100
8240 Risskov
Denmark

Bank Details

Danske Bank, account no. 4387 10456932
Danske Bank, Finanscenter Jylland Øst Åboulevarden 69, 8000 Århus C.

VAT/CVR Number

32082378

EAN Number

5790001868338

IBAN

DK2430000010456932

Swift

DABADKKK